Honouring Life

24 hour service

When someone close to you dies, having to arrange their funeral will probably be one of the most difficult challenges you have to face in life. We’re here for you in your time of need day or night. We are available 24 hours a day, every day of the year offering a personal service to the families of Newcastle-under-Lyme and Stoke-on-Trent.

Over 30 years experience

Kevin has more than 30 years experience in supporting families, arranging and conducting funerals from all ethnic groups, both religious and non- religious.

He worked for a large corporate funeral directors for 25 years and had been hoping to open up an independent family run funeral home, so when he was made redundant it was the perfect chance.

Kevin knew he had the experience and years of knowledge, he conducted thousands of funerals over the years, but was looking forward to becoming an independent with nobody stood overhead limiting time and resources, becoming independent for Kevin was about giving the very best service he knew he could to families, he wanted to help families make a funeral unique because no two people are identical, so why should their funeral not be as individual as they were?

We understand that the loss of a loved one is the most painful experience a family member can go through, so we aim to facilitate any requests and deliver the funeral that loved ones want.

Taking extra care

We will give your loved one, you and your family an extremely high quality and individual service.

We offer a first class and professional service at all times and deliver that with the care people’s loved ones deserve. We stand next to any family who needs us to offer advice, guidance and support. We too are a family and hope to offer the same support we give to one another to those who choose to come to the Lownds family in their moment of need.

Because your requirements are of such importance to you, we are here to advise you personally in making arrangements which meet your individual needs, whether that is a traditional or an alternative funeral, with a horse drawn hearse, motorcycle hearse or a motor hearse.

We will ensure that each and every detail is discussed with you thoroughly, and will go the extra mile to ensure that the day is all you expect. We can facilitate  all other requests, for example, flowers, order of service, catering, bereavement notices, memorial masonry and supply of specialised jewellery.

40 Years of care

Susan has worked as a registered General and Sick Children’s Nurse in the NHS and private sector for 40 years. She has a wealth of experience in supporting families through difficult times in their lives, sadly including bereavement and continues to offer this service to the families in our care.

Two generations of our family taking care of your family

Our daughters Jacqui and Jayne also work as part of the family business they have many skills ideally suited to working in the funeral industry and they offer a sensitive and empathetic service to the families in our care.

We are proud to be able to call ourselves a family run funeral directors, we believe the combination of our generations allows us to offer up to date ideas to make a funeral truly bespoke whilst maintaining traditional values. It’s two generations of our family taking care of your family.

Contact Us

When someone close to you dies, having to arrange their funeral will probably be one of the most difficult challenges you have to face in life. We’re here for you in your time of need day or night. We are available 24 hours a day, every day of the year offering a personal service to the families of Newcastle-under-Lyme and Stoke-on-Trent.