When someone dies, contact us, we are available 24hrs a day and can guide you through the next steps
What to do when someone dies
Arranging for a doctor
Whether someone dies at home, in a nursing home or in hospital you’ll need to arrange for a doctor to fill in a Medical Certificate of Cause of Death.
If the death is sudden
Things are a bit different if the death is unexpected. The emergency doctor or police will call in a specialist to find out exactly why and how the person died. In England, Wales and Northern Ireland, that’s the Coroner. In Scotland, the Procurator Fiscal does that job. Contact us as soon as you can.
We can explain the process and communicate with the Coroner or Procurator Fiscal on your behalf.
Abroad or away from home
If the person needs to be brought back to the UK from anywhere else in the world, or brought home from a different part of the UK, we can help with all the practicalities, like arranging repatriation and transportation.